Frequently Asked Questions

TPE (Thermoplastic Elastomer) offers a softer, more pliable feel at a lower price point, while medical-grade silicone provides superior durability, hypoallergenic properties, and a more realistic skin texture. Silicone is easier to clean and lasts longer, making it our recommended choice for collectors.

Clean your doll after each use with mild antibacterial soap and warm water. Use our dedicated cleaning kit for optimal care. Store your doll in a cool, dry place away from direct sunlight. Apply renewing powder periodically to maintain skin softness. Full care guides are included with every purchase.

Our lingerie collection ranges from size S to XXL depending on the style. Each product page has a detailed size guide. Most pieces feature stretchy lace or adjustable elements for a customized fit. Contact our stylists for personal sizing recommendations.

100% discreet. All orders ship in plain, unmarked boxes with no branding or identifying information. The return address uses a generic company name. Your privacy is our utmost priority.

Yes, we ship worldwide from our distribution centers in Guangzhou and Los Angeles. Delivery times vary by destination: 5-8 days to North America, 7-12 days to Europe, 3-7 days to Asia. Express shipping is available.

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and cryptocurrency (Bitcoin, Ethereum) for maximum privacy. All transactions are encrypted and processed securely.

Absolutely. All our adult toys are crafted from medical-grade or platinum-cured silicone, which is hypoallergenic, non-porous, and completely body-safe. We never use phthalates or harmful chemicals.

Yes! Our "Architect" configurator allows you to customize height (140-170cm), skin material (TPE/Silicone), head sculpt, eye color, and optional features. Each doll is made to order. Contact our team for full custom commissioning.