Privacy Policy
Last updated: May 2026
1. Information We Collect
We collect only the information necessary to process your order and provide our services: name, shipping address, email address, and payment information. Payment data is processed by our secure payment partners and is never stored on our servers.
2. How We Use Your Information
Your information is used exclusively for: order processing and fulfillment, shipping updates and tracking, customer support communications, and legal compliance. We do not use your data for marketing unless you explicitly opt in.
3. Data Protection
All personal data is encrypted using 256-bit SSL/TLS encryption in transit and at rest. We employ industry-standard security measures including firewalls, intrusion detection, and regular security audits.
4. Third-Party Disclosure
We never sell, trade, or rent your personal information to third parties. Data is shared only with: shipping carriers (name, address for delivery), payment processors (encrypted transaction data), and law enforcement (only when legally compelled).
5. Discreet Billing
All charges appear on your statement as "RD Holdings" with no product references. No company name, product name, or identifying information is visible on any billing document.
6. Your Rights
You have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, object to data processing, and request data portability. Contact us at privacy@real-doll.net to exercise any of these rights.
7. Cookies
Our site uses essential cookies for cart functionality and security. We do not use tracking cookies, advertising cookies, or any third-party analytics that could compromise your privacy.
8. Contact
For privacy-related inquiries, contact our Data Protection Officer at privacy@real-doll.net or through our contact page.